To support our customers that have achieved ISO 9000 Certification, and also for those customers that are presently working toward ISO Certification, Central Scale Company has developed a documented Quality Management System which incorporates methods and procedures that comply with ISO 9000 requirements in the inspection and servicing of scales, balances, and other weighing devices.

The objective of Central Scale Company is to supply top quality services that meet or exceed the standards required by our customers and by law. We are committed to the efficient delivery of safe and reliable products worldwide.

Central Scale Company strives to implement and continuously maintain our commitment to these objectives through a dynamic Quality Assurance System based on the International ISO 9001:2000 standard.

Quality Control is an integral part of all the company's management and services provided. It is not a separate element or function: Each and every aspect of the day-to-day operations of the company shall be conducted in accordance with the quality policies contained in our Quality Policy Manual, which was designed to to integrate human, technical and material resources in a manner that produces optimum results consistent with the highest possible quality standards.

There are no exceptions to this commitment. Each and every employee, including management, is expected to understand and work toward our quality commitment. Success requires satisfied customers. This Quality Assurance System reflects the company's total commitment to achieving the goal of meeting the needs of our customers efficiently and safely.

1. Detailed policies and procedures for the service and certification of scales, balances and other weighing devices; including documentation, training, tolerances, testing, traceability and other related matters supporting ISO 9000 requirements.
   
   
2. Equipment tested, calibrated and certified to N.I.S.T. (National Institute of Standards and Technology) utilizing serialized master and field service test weights. State or registered independent metrology laboratories certify these weights at regularly scheduled intervals.
   
   
3. Prompt, reliable notification and scheduling of testing services to assure that equipment certification is always kept current.
   
   
4. Equipment repaired, calibrated and certified by factory-trained service technicians according to documented service and testing procedures as set forth in ISO 9000 guidelines.
   
   
5. Complete reporting of tests and calibration on specially designed forms furnished upon completion of work.